--> Raptor Dive Charters: Frequently Asked Raptor Questions



Do I need a Reservation?

  Yes. This ensures your spot on the boat! Due to reduced passenger load requirements brought on by COVID-19 we have a limited number of dive spots available on each trip.

When does the boat leave?

  Unless otherwise specified, all trips begin boarding at 7am with departure at 8am (after a safety briefing and a verbal roll call).

Please be aware that the posted times for all the trips are DEPARTURE TIMES, meaning that the boat will pull away from the dock at that time. The Raptor prides itself on running a tight ship, which includes making every effort to leave the dock on time, so plan on arriving no less than 60 minutes prior to the posted departure time.

Boarding officially begins one hour prior to the posted departure time, so we recommend taking advantage of the extra time to check in with the divemaster (show your cert card, fill out your release and get your dive station assignment) as well as setting up and testing your gear and hanging up your wetsuit or drysuit with the hanger that is provided.

We really dread pulling away from the dock with “no-shows” (people who sign up and pay for a trip but fail to show up) so please be cognizant of the departure times and allow extra time if you need to pick up any rental equipment prior to the trip. The rental department also opens one hour prior to departure.

How can the check-in process be expedited?

  Arrive on time, have your certification card ready to present and fill out the release waver that is provided by the crew.

What is your cancellation/rebooking policy?

 
If Raptor Dive Charters cancels your trip for any reason, you will be offered your choice of a rebooking credit or a refund.

In the event you cancel your trip, the following cancellation/rebooking policy applies:

Cancellations received more than 14 days prior to the date of the booked trip receive 100% rebooking credit.

Cancellations received 8-14 days prior to the date of the booked trip receive a 50% rebooking credit.

Cancellations received 7 or fewer days prior to the date of the booked trip receive no rebooking credit.

How long is the boat ride?

  The average travel time for the Raptor to get to Anacapa is one hour, however this can vary slightly based on sea conditions and will take longer if we slow down to observe wildlife in the Channel on the way over to the island.

Santa Cruz takes about 10-15 minutes longer.

Does the Divemaster dive with us?

  No, our divemaster stays on the boat for surface assistance. You will be given a full dive briefing on the location and typical dive profile. If you are a solo traveler, we will do our best to buddy you up with a fellow diver(s). If you are interested in hiring a guide to dive with you, please call in advance so that arrangements can be made.

Do you offer rental gear?

  Yes, we have a full inventory of rental gear from 7MM wetsuits to full weight integrated BCDs, regulators and everything in-between. For rental prices, click here.

Can I bring my own tanks?

  You can, but bear in mind we are unable to refill tanks on the boat. Therefore, you will need to bring the appropriate number of tanks (two tanks for a two-tank trip or three tanks for a three-tank trip).

What do you provide on your trips?

  Due to COVID-19 protocols, we now require all passengers to bring their own lunch and drinks. A five gallon Igloo cooler containing fresh drinking water is provided in the salon. A pop-up box of deli tissues is provided so the divers can fill their drinking containers without touching the Igloo... Grab a tissue, press the button, fill your container and toss the tissue.

We also supply steel tanks for the divers, with a choice between our standard LP 85s or HP 72s in either yoke or DIN configurations.

Weights are not included in the trip fee, however they are available for rent when you arrive for the trip. We have both soft weights (bean-bag style) as well as hard weights on a weight-belt.



Phone: 805-650-7700 • Email: staff@raptordive.com
Raptor Dive Charters Inc. 1559 Spinnaker Drive, Ventura, CA 93001
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